All the Deets….

On our semi-custom cakes

This page is FULL of information for you, check it out below

• Semi-custom color options

• Semi-custom cake size guide

• Cake stand requirement

• Our recommended cake stands to buy

• Artistic release policy

• Flower arranging guides

  • Single-tier flower arranging options

  • Two-tier flower arranging options

• How to transport and store your cake

• How to transport and store your cake bites

• Allergen info and policy

• Cancellation and reschedule policy

• What is the coordination fee for semi-custom cakes and do I need to buy it?

Please note some cakes are only available in set colors. Some cakes are available in different palettes, while some are available in a base color + accent color. Please reference photos in a specific cake listing to see what colors that cake is available in

Wedding sized slices are typically 1’’x1’’x5’’ and party sized slices are typically a little larger. Please reference serving sizes below based on the size of slices you would like. We recommend to get clean, pretty slices, to cut the cake in a grid pattern, please view our section on cake serving below or click here

Looking for the perfect cake stand for your event? Here are some of our favorites

• 6-7’’ Cake stands for personal-sized cakes

• 8-9’’ Cake stands for small or large single-tier cakes

• 10’12’’ Cake stands for extra large single-tier or two-tier cakes

Please note the following contain affiliate links

Style. Client has spent a satisfactory amount of time reviewing Cak LLC’s (Vendor) work and has a reasonable expectation that Vendor will perform the Services in a similar manner and style unless otherwise specified in this Agreement.

Consistency. Vendor will use reasonable efforts to ensure Client's desired Services are produced in a style and manner consistent with Vendor's current portfolio as for semi-custom cakes, there will be no input creatively from client. However, Client understands and agrees that:

1. Every client is different, with different tastes, budgets, and needs;

2. services are often a subjective art and Vendor has a unique vision, with an ever-evolving style and technique;

3. Vendor will use its artistic judgment when providing Services for Client, which may not include any adherence to Client’s suggestions;

4. Vendor shall have final say regarding the aesthetic judgment and artistic quality of the Services;

5. Dissatisfaction with Vendor's aesthetic judgment or artistic ability are not valid reasons for termination of this Agreement or request of any monies returned.

6. All sketches and photos displayed on site are an approximation and Vendor reserves the right to make any adjustments they see fit artistic or otherwise.

CLEAR vehicle space on the floor or trunk of the car where it is flat, also clear any loose objects that could fall onto or roll into the cake.

Drive carefully. Turns, stops and starts should be performed in an EXAGGERATEDLY SLOW manner. Avoid bumps, jiggling, hills, and use a very slow speed on curves.

Other drivers will give you the evil eye… that is okay; they can go around you!

Cancellation, Rescheduling of Services or No-Show Client. If Client desires to cancel Services, reschedule Services, or if it becomes impossible for Vendor to render Services due to the fault of the Client or parties related to Client, such as failure of the Event to occur or failure of one or more essential parties to the Event to show up in a timely manner, Client shall provide notice to Cak LLC (Vendor) as soon as possible in writing. Vendor has no obligation to attempt to re-book further Services to fill the void created by Client’s cancellation, rescheduling, no-show or if it becomes impossible for Vendor to provide the Services due to the fault of Client (or parties related to Client), and Vendor will not be obligated to refund any monies Client has previously paid towards the Total Cost. Client is not relieved of any payment obligations for cancelled Services, rescheduled Services, failing to show up for the Event, or should it become impossible for Vendor to provide the services due to the fault of Client (or parties related to Client) Client must notify Vendor in writing as soon as possible, Vendor is not obligated to accommodate change in time and/or date and no guarantee is made that services can be rescheduled. Rescheduled events will incur a rescheduling fee determined by the Vendor and will be no less than $50.

Client chooses to enter this contract with knowledge of the COVID-19 outbreak, and understands that canceling or rescheduling due to COVID-19 will be subject to the general cancellation or reschedule policies described above. Client agrees to make a good faith effort to reschedule to a date Vendor is available in the event of a COVID-19 related disruption and understands that payments are nonrefundable if Client chooses to cancel or reschedule to a date when VEndor is unavailable due to a COVID-19 disruption.

In the event of cancellation of the catered event or Client termination after purchase, Vendor shall be entitled to liquidated damages equal to 100% of all amounts that would be due to Vendor pursuant to the terms of this Agreement and such amounts shall become immediately due and payable.

Our coordination fee is a one-time fee of $55 that includes up to one hour of coordination and emails. This usually covers 3-4 emails with various vendors about topics like:

- Pick up and drop off details like where exactly in the venue, what specific time, etc.

-Any questions you or your planner may have for us regarding your cake and desserts

- 1-2 calls with us about any details or design needs

- Any coordination and planning needed with florists for cake flowers

- Typically needed for weddings and large events

WITHOUT A COORDINATION FEE WE WILL NOT BE ABLE TO RESPOND TO ANY EMAILS OR VENDORS requesting information, or coordinate any specific delivery time other than the 4-hour delivery window you selected or pick up time you selected. Without the coordination fee, your order is set and done when you pay for it, and no further communication about the order will take place, no changes will be made to the order.

Please note even with the coordination fee, we may not be able to make requested changes to any order so please double check all information before placing order.

Many of our clients choose to pick up and transport their own cake which we allow with the understanding that once a cake or dessert items are left at the designated pick up location we are released from all responsibility for how the cake arrives to it’s final destination. By purchasing any items for pick up you are agreeing to the following terms “I understand the risk involved in transporting my own cake or dessert goods, and agree to take full responsibility for any damage that occurs once the cake is left at the pick up location”